HOSTED PHONE SERVICE - A KELSTAR BUSINESS PBX SOLUTION

VOICE SOLUTIONS

Flexible, Scalable, Cost Effective

As your business grows, so do the demands of your phone system. Selecting the right Business VoIP Phone System can help take your company to the next level.

 You need a solution that is easy to use, simple to manage and affordable to deploy. Kelstar’s Hosted PBX provides the features and management control of enterprise phone systems, without the upfront investment and ongoing support costs. Our fully managed solution helps your business increase sales, reduce cost and improve productivity.

  • Unlimited Local and Long Distance Calling
  • Predictable Fixed Cost Pricing
  • All you need are IP Phones
  • Seamless Transition
  • Feature Rich Phone Service

Our Hosted Phone System is available with all features and no restrictions at no extra cost to you. Greet callers with a professional recording and voice menu, automatically route them to departments, enable “follow me” call routing, receive voicemail in your email box and much more. If you have a live receptionist they’ll benefit from extension presence monitoring and web based call handling.

Enjoy Enterprise features at a Small Business price.

Unlimited Local and Long Distance Calling

Each User of Kelstar’s hosted voice service has access to Unlimited Calling anywhere in the Continental USA and Canada. Stop paying your local telco provider high monthly fees for restricted local calling and eliminate your domestic long distance expenses.

Predictable Fixed Cost Pricing

Kelstar bundles your VoIP phone system and service into one solution for one low flat rate. Get All Features with No up-charges, No add-ons, No overages and No “catches”. Enjoy the immediate advantage of one vendor for a complete telecom solution that will save you money and increase productivity.

All you need are IP Phones

We take care of the phone system on our fully redundant hosted PBX platform. All you need are IP phones and a high speed internet connection.With our advanced telephony infrastructure, you’re able to connect around the world with employees, customers and prospects. Upgrade to Video VoIP Phones and have real time, face to face conversations with other Video Phone users.

Seamless Transition

Kelstar hosted voice services are incredibly easy to implement, manage, and use. Plus, choosing Kelstar as your telecom provider requires no changes to your existing phone numbers, including Direct Inward Dial (DID) and toll-free numbers.

Kelstar Hosted Voice vs. “Other Telco’s”

  • 100% focused on IP Telephony
  • We provide free, expert, on-site surveys to prepare your business for IP voice.
  • We deliver superior US based support and service to all your staff.
  • We’re a single source for Service, Hardware Installation and Maintenance.

How Hosted PBX Works

Kelstar Hosted PBX Features List

User Features

  • Alternate Numbers (Optional Upgrade)
  • Anonymous Call Rejection
  • Attended Transfer
  • Blind Transfer
  • Busy Lamp Field
  • Call/Number Blocking
  • Call Forwarding
  • Call Forwarding Always
  • Call Forwarding Busy
  • Call Forwarding No Answer
  • Call Forwarding Not Reachable
  • Call Logs (Inbound/Outbound)
  • Call Notify
  • Call Park
  • Call Pick Up
  • Call Recording (Optional Upgrade)
  • Call Return
  • Call Status (Real-Time Via User Portal)
  • Call Transfer
  • Call Waiting
  • Calling Line ID Delivery Blocking
  • Calling Name Retrieval
  • Calling Party Category
  • Charge Number
  • Contact List
  • Customizable Greetings
  • Default Greetings
  • Dial by Contact Name
  • Direct Inward Dialing
  • Do Not Disturb
  • Find Me (Custom Call Forwarding)
  • Last Number Redial
  • Message Waiting Indicator
  • Name Recording
  • Personalized Music-on-Hold
  • Phone Status
  • Privacy
  • Selective Call Acceptance
  • Selective Call Rejection
  • Shared Call/Line Appearance
  • Silent Monitoring
  • Simultaneous Ring Personal
  • Three-Way Call
  • Unique Ringtone
  • Personalized Voicemail
  • Voicemail to Email Notification
  • Voicemail Transcription (Optional Upgrade)

Group Features

  • User Features Plus
  • Automatic Call Distribution (ACD)
  • Account/Authorization Codes
  • Attendant Console
  • Authorization Group Codes
  • Auto Attendant 
  • Barge In
  • Business Trunking
  • Call/Contact Center Management Tools
  • Call Detail Records
  • Call Intercept
  • Call Pick Up Group
  • Call Queues
  • Caller ID
  • Calling Group ID Deliver
  • Calling Plans (Incoming, Outgoing)
  • Chained Auto Attendants (Optional Upgrade)
  • Client Call Control (API and User Portal)
  • Conference Recording (Optional Upgrade)
  • Conference Rooms (Optional Upgrade)
  • Configurable Extension Dialing
  • Configurable Feature Codes
  • Department Support
  • Detailed reports
  • Device Inventory
  • Extension Dialing
  • Group Announcements
  • Group Custom Ringback
  • Hoteling
  • Hunt Groups
  • Inbound Call Handling Rules
  • Instant Messaging (MIX Talx)
  • Instant Group Call
  • Internal Calling Line ID Delivery
  • Instant Messaging (MIX Talx)
  • Intercom
  • Intercom Transfer
  • Malicious Call Trace
  • Music-On-Hold
  • Paging
  • PBX Manager Portal
  • Personal Auto Attendants (Optional Upgrade)
  • Pre-paid Calling (PIN/ANI – Optional Upgrade)
  • Presence
  • Printable Group Directory
  • Scheduled Auto Attendants (Optional Upgrade)

Call Center Features

  • User & Group Features Plus
  • Barge In Mode
  • Call/User/Queue Statistics
  • Call Monitoring
  • Directed Call Pickup
  • Diversion Inhibitor
  • Scheduled Auto Attendant (Optional Upgrade)
  • Scheduled/Instant Conference
  • Supervising Mode
  • Voice Messaging Group
  • Whisper Mode
  • Sequential Ring
  • Series Completion
  • Simultaneous Ring (Group)
  • Skill based routing
  • System Default Music-on-Hold
  • Time Of Day Routing
  • Transfer to Voicemail
  • Two-Stage Dialing
  • User Portal (View, Save, Delete)
  • Voice Messaging Call Back
  • Voicemail
  • Voicemail Forwarding
  • Web User Console (Optional Upgrade)
  • Web Video Conference
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